On a cold winter’s day here in southern Maine, you count on your furnace or boiler to keep your home safe and comfortable—however, If something goes wrong and you don’t have heat in your home, it can cause a lot of worry. You’re concerned about keeping your family warm, and about the risk of your pipes freezing and bursting.
If you experience a no-heat emergency or need an emergency fuel delivery, DO NOT email us, or contact us online. Call us at: 207-352-7800!
But before you call us, perform the troubleshoots listed below. You might be able to get the heat back on all on your own and avoid a service call! If you feel uncomfortable doing any of these troubleshoots, no worries. We’ll come out and help.
See if your thermostat is set to at least 5˚ higher than your current room temperature, and if the thermostat set to “heat.” Check to see if the batteries are still good by installing new ones.
Look to see if the heating system switch is set to “ON.” If it is, do the next troubleshoot. If it’s not, turn it on and see what happens. If nothing happens, call us.
How much heating oil or propane is in your tank? If your tank is less than 15% full, contact us IMMEDIATELY for an emergency fuel delivery. If you have adequate fuel, move on to the next troubleshoot.
It is common for them to be tripped. If the one for your heating system has been tripped, turn the switch back on. If it wasn’t tripped, do the next troubleshoot.
Your furnace’s air filter may be clogged. A clogged air filter can cause your furnace to shut down. Change the air filter if it’s needed. If not, go on to the final step. Set a reminder on your calendar to check your air filter at least once a month, or more often if you have pets or someone in your home has allergies or a respiratory condition such as asthma.
If you have a steam boiler, check the water level in the gauge glass. It should be at least half-full. If it isn’t, call us. If it is, move on to the final step. If you have a hot water boiler, this does not apply, so go to the final troubleshoot.
Only do this ONCE. Doing it more than once can damage your heating system and lead to more, and more expensive, repair work. If this doesn’t work, call us.
We pride ourselves on our outstanding equipment service. Our trained and experienced service technicians respect your schedule and your home. We show up when we say we will, get the job done right the first time, and make sure our work site is clean—and that it’s still clean when we’re finished.
PitStop not only provides safe and professional installation and service of propane appliances, but we can also deliver the propane to run them! Get in touch with us to find out about our propane delivery services.